Delivery and Returns
All parcels will be posted using the Royal Mail. Below are the delivery charges
9.4 Our returns policy’
Please note, these terms reflect the goodwill guarantee offered by Sweats of London Limited to its UK customers for items unused and in their original condition. All items including offers, we offer a 14 days no quibble return policy for items unused and in their original condition, which is very generous. This goodwill guarantee does not affect your legal rights in relation to faulty or misdescribed products (see section 12.2). BlueX items are non-refundable. For International returns, if you change your mind, please return your unwanted items within 14 days. Section 9.5 still applies to International Returns.
9.5 Further details of our policy are:
When you DO NOT have the right to change your mind.
You do not have a right to change your mind in respect of:
- products that appear to have been worn, marked by cosmetic products, smell of perfume and body order, in other words used and not in their original condition.
- any products returned that are in an unsaleable condition looking stretched, with missing or/and damaged tags and packaging. This includes products that can’t be repackaged for resale.